Cancel a Camito subscription

If you bought on an iPhone or iPad

1. Open Settings on the device.
2. Tap your name at the top, then Subscriptions.
3. Tap Camito, then Cancel Subscription.

Apple controls this and it is the only place an Apple subscription can be cancelled. We cannot do it for you, and anybody who says they can is not us.

If you bought on Android

1. Open the Google Play app.
2. Tap your profile picture, then Payments and subscriptions, then Subscriptions.
3. Choose Camito, then Cancel subscription.

What happens next

• Cancelling stops the next renewal. It is not a refund of the period you are in.
• You keep access until the end of the period you have already paid for.
• Your progress stays where it is. Nothing you have learned is deleted because you stopped paying, and nothing you produced is held to ransom.
• Cancelling is not the same as deleting your account. If you want the data gone too, delete the account from inside the app, and read the Privacy notice for what that does and how long backups keep a copy.

Refunds

Refunds are decided by the store that took the payment, under that store’s own policy. Apple handles Apple purchases and Google handles Google purchases. If you think something went wrong on our side, write to [email protected] and tell us what happened.